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Cancellation policy
- Free cancellation up to 24 hours before pickup.
- Cancellations within 24 hours of pickup are charged the full fare.
- No-shows are charged the full fare.
- If your flight is cancelled, you can cancel at no charge.
- Free waiting time: 15 minutes at addresses, 60 minutes at airports, counted from actual landing. We track your flight, so delays are on us.
- To cancel, use the link in your confirmation email.
- Payment: we save your card when you book and charge it after your ride. Nothing is charged at booking.
- Tips are optional. After your ride, your receipt lets you add one with a single tap, on the same card.